HP LaserJet 500 color M551 | Transfer Roller

Our color printer started putting red dots on every print job. After inspecting all the cartridges I opened the right door assembly and noticed the ink has soaked into the roller. After 30-45min of searching I finally was able to find a name for the device along with a part number. Below are the resources I found.

PDF about Secondary transfer roller

The site for part number. Screenshot below in case the page goes down.

Part number: CC493-67908

HP part number for transfer roller hp

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Cory Fiala

Technology and outdoor enthusiast. Currently the sole systems administrator for a local K-12 school district with 800+ staff and 5,500+ students. I support windows servers, Linux systems (FreeBSD and Ubuntu), along with vSphere (4 node cluster). 60+ virtual machines and 8 physical servers. This doesn't include my personal homelab.

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