HP LaserJet 500 color M551 | Transfer Roller


Our color printer started putting red dots on every print job. After inspecting all the cartridges I opened the right door assembly and noticed the ink has soaked into the roller. After 30-45min of searching I finally was able to find a name for the device along with a part number. Below are the resources I found. PDF about Secondary ... Read More »

WDS Sever 2012 R2 Unable to Capture Image 0xc000000f


Recently built a new WDS (Windows Deployment Server) and everything went smooth. Were transiting from Server 2008 to 2012 R2. Upon importing our old images to the new one and testing it out, everything worked great! That was until we tried to capture a new image. We kept receiving the error below. Error Message Boot Manager: Windows failed to start. ... Read More »

Factory Reset HP Laserjet P2015


Instructions Turn off your HP LaserJet P2015 printer. Press and hold the “Go” button located on the printer’s control panel while turning the machine back on. Release the “Go” button when the triangular “Attention” light on the control panel illuminates. The factory default settings for the printer will load once you have released the “Go” button on the control panel. Read More »

Microsoft Office Will Not Let Me Type | Disable Add-Ins

Microsoft Office Add-Ins 2013 Word Disable

Recently I ran into a users computer where office 2013 (word) would not let the user type until they open another blank document. The cause: Add-Ins. In this video tutorial I’ll walk you though how to disable all Add-ins. Wondering what they are? They come along with 3rd party programs you install and hope to “enhance” your office productivity. Essentially ... Read More »

Ricoh Aficio MP 301SP / 301SPF | PDF Default


Having a few Richos and renewing our contracts results in new malfunction printers. Which also means setting back up your network settings, address books  and everything else.  Below is on crucial setting for us and that is setting the default send settings to PDF instead of TIFF. I don’t believe this can be done though the web interface.  Directions below are ... Read More »

Disable Adobe Reader and Java Update Notifications | Group Policy


In a corporate/education environment you want to make the staffs life as easy as possible. You get a mixed of experienced users with technology and some that are barely able to turn it on. So disabling all the notifications is a great idea! How To Disable Adobe Reader Notifications  Create a new Group Policy Computer Config > Preferences > Windows Settings ... Read More »

Windows XP – MsMpEng.exe application error 0x5a4d684d

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Yesterday 4-15-14 Microsoft released an update to System Center Endpoint Protections which led to machines being unusable. This seems to be only affecting XP machines. We have yet to have a Windows 7 machine with the same issue. Upon turning your computer on your greeted with this message: MsMpEng.exe application error 0x5a4d684d re memory at 0x00000000. The memory could not ... Read More »

How To Disable Google Chrome Now Desktop Alerts

Disable Google Chrome Now Desktop Alerts Notifications

To turn off the new notifications, you have a couple different options. First off, you can just disable the Google Now notifications: Click the bell icon in the lower-right corner of your screen on Windows, or in the menu bar on your Mac Click the gear icon Uncheck the “Google Now” box That disables the Google Now notifications but leaves ... Read More »